When starting your ecommerce business, it's normal to run a one-person show where you'll take care of fulfillment and shipping on your own. As the company expands, however, this approach becomes inefficient. You're likely to become so busy with marketing and customer support that the job becomes overwhelming. If you're in these shoes, you might benefit greatly from partnering with a reliable SoCal fulfillment company
What are some tips for choosing a suitable SoCal fulfillment center?
Numerous companies provide ecommerce fulfillment services in South Carolina. This could make choosing the most suitable one a tad difficult, especially if you're new to the game. As always, it's vital to do thorough research before arriving at a decision. Below are a few things you should look out for when considering an ecommerce fulfillment center:
Before anything else, you should be sure your potential partner offers all the services your ecommerce business needs. Virtually all companies will provide basic services like warehousing, fulfillment, and shipping. However, you'll have to be more careful with your choice of partner if you need additional services. For example, if you sell products that require assembling or custom labeling before delivery, you'll need to carefully choose a full-service order fulfillment and kitting company like WSA Distributing.
Naturally, you will want to work with a fulfillment partner that gives you the best value for your money. However, it's vital to note that the cheapest options aren't always the best. The most important thing to check is not the price but what you're being billed for when you receive quotes. You should also know if there are recurrent fees you'll have for the duration of your contract. Furthermore, you need to wary of per-transaction or per-order fees that may come on top of the recurrent payments.
Location of SoCal fulfillment center
The proximity of a fulfillment center to your customers will directly impact delivery time and customer satisfaction. If your customer base is largely local, you'll be better off choosing a fulfillment company with centers strategically located all over South Carolina. If you sell worldwide, the ideal fulfillment center for you will have warehouses outside the United States. Admittedly, the logistics industry has tremendously improved over the years, and distance is no longer the huge challenge it used to be. Still, you could save a lot of money in shipping costs and custom duties if you partner with the right SoCal fulfillment company.
Challenges are almost inevitable in the logistics and shipping industry. There'll be delayed deliveries, defective products, faulty packages, and all sorts. That is why it's crucial to work with a fulfillment company that responds to customers' complaints promptly. Check out your prospective SoCal fulfillment center's reviews to find out about their customer support desk and their attitude towards complaints. If your findings are less than satisfactory, you might be better off moving on to another company.
Contact the leading fulfillment center in South Carolina
Is your ecommerce business experiencing tremendous growth, and the orders are becoming overwhelming? Do you need a reliable fulfillment company to make life easier for you? Why not get in touch with WSA Distributing? We're your go-to SoCal fulfillment center, and our proud track record of seamlessly delivering top-notch services to our esteemed clients speaks for us. Contact us on 858.560.7800.